Chatbase Chatbot
Chatbase Chatbot
AI-Powered Customer Guidance with Seamless Handover
For a client, we integrated a chatbot using Chatbase that guides visitors, answers questions, and seamlessly hands the conversation over to a human when needed
The Challenge
Many website visitors want quick answers, but not everyone wants to fill out a form or make a call right away. At the same time, a chatbot cannot handle everything. For specific, sensitive, or individual requests, human support remains essential.
The client therefore needed a solution that combines both: instant support for common questions and a...